Booking an appointment
How to request an appointment
All consultations are by appointment but medical emergencies are dealt with as a priority. Appointments with GPs are bookable up to four weeks in advance or on the day that you wish to be seen.
- Appointments are generally held at ten minute intervals.
- Emergency appointments are for one problem only.
- Please let us know if you are unable to keep an appointment.
How to book in advance
The practice operates an appointment system and offers pre-bookable appointments up to four weeks in advance with the GP of your choice.
These appointments are available for booking by contacting reception or by booking online (ask at reception for details). Please ask for a double appointment if you wish to discuss more than one issue.
How to book on the day you need to be seen
On the day requests are usually triaged by telephone. You will usually be offered a telephone, video orface-to-face consultation depending on your prblem.
How to request a home visit
Home visits are made to patients who are unable, for medical reasons, to attend the surgery. If you need a home visit please try to phone before 10.30 am.
How to request a telephone consultation
If you would prefer to speak to a GP, nurse or nurse practitioner rather than attending the surgery please ask reception for a telephone consultation.
If you wish to speak to a nurse please inform reception who will ensure all the relevant details are passed to the nurse who will phone you back.
Booking appointments, ordering repeat medication and viewing detailed care record online
If you would prefer to order your repeat medication, book and cancel appointments or view your medical records online please speak to one of the receptionists for the relevant documentation. You will be given a username and password so that only you can access your information. In order to sign up for this service you will need to bring in some ID so that we ensure you are the patient. This service is available via proxy access for parents/legal guardians of children up to the age of 12. Once a child becomes 12 years of age, access is discontinued and the young person will need to come to the surgery for an assessment to see if they are able to have access in their own right.
Text reminders for appointments
We also send texts to patients to remind them of their appointments. If you are happy to join this service and have a mobile telephone please let reception know who will ensure your records reflect this. In line with current guidelines, we are unable to offer this service to anyone under the age of 16.