Booking an appointment

We use a system called askmyGP which is an easy and fast way to ask for any kind of help from the practice.

  • Available 24/7 and we respond during working hours Monday to Friday
  • We will usually get back to you within an hour (after 5pm it might be the next day)
  • You can request a particular doctor or nurse (so long as they’re working)
  • You can choose to be contacted by the surgery by telephone, secure message or video call
  • If we need to see you we will usually give you an appointment the same day
  • You can register for askmyGP now, without any paperwork

Ask my GP

Ring our main switchboard on 01775 652164 to book an appointment.

Please note you will be asked your reason for the appointment, this is purely to ensure you have the correct amount of time with the clinician and you are seeing the most appropriate person. Please do not take offence at the team having to ask this question it is standard procedure and is designed to help you make the most of your time with the clinician.

Alternatively, you can now register at the surgery to be able to book appointments online. This is an easy process and frees up the telephone line. Please ask one of the receptionists to assist you.

Urgent problems will be triaged to be seen the same day by a GP. However we cannot guarantee that you will see your usual GP at times.

Nurses based in our Practice treat patients for a wide range of common conditions.

We offer telephone and video appointments with all the clinical staff, including the GP

If you feel your problem can be dealt with over the telephone, or through our video consultation slots with Q Dr, please ask our Reception team who will be pleased to help you.

Please note that we cannot guarantee the time at which you may be called back if the member of staff is not available immediately. Please note that the surgery telephone number will appear as 'private' or 'unknown' on caller display phones.

If you arrive late for your appointment or contact us to say you will be late for an appointment, the receptionist will ask the reason and let your doctor/nurse know. The doctor/nurse will then advise whether they are able to see you. He/she will have other patients and you may have to wait to be seen. We do try to accommodate patients who arrive late, but on some occasions you may be advised to re-book your appointment for another.

If you are calling the surgery when we are closed and require urgent medical assistance which cannot wait until the surgery re-open, please dial 111. Calls to the NHS 111 service are free from both landlines and mobiles.

If you have a life threatening medical emergency, please dial 999. Chest pains and/or shortness of breath constitute an emergency.